Terms & Conditions

1. Introduction

Welcome to Talbiyaah.com. These Terms and Conditions govern your use of our website and services. By accessing or using Talbiyaah.com,
you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree with any part of these Terms, you must
not use our website.


2. Eligibility and Use of Services

To use Talbiyaah.com, you must be at least 18 years old or the legal age in your jurisdiction. By using our services, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate, complete, and up to date.

  • You will use our services for lawful purposes only and not for any fraudulent or commercial activity without our consent.


3. Booking and Payments

When booking any Hajj or Umrah package:

  • You must provide valid identification and travel documents.

  • All payments must be made in full or as per the installment plan discussed.

  • We accept bank transfers, credit/debit cards, and other methods as displayed on our website.

  • Booking is only confirmed once payment is received and a confirmation email is sent.

Please review our Cancellation and Refund Policy for details regarding changes, cancellations, and applicable fees.


4. Packages and Service Descriptions

We strive to provide accurate descriptions of all Hajj and Umrah packages, including:

  • Inclusions (flights, hotel, meals, ziyarah, guides, etc.)

  • Itineraries and schedules

  • Transportation details

However, Talbiyaah.com reserves the right to:

  • Modify or adjust any package details due to unforeseen circumstances (e.g., visa delays, government regulations, or airline changes).

  • Substitute hotels or transport options with equivalent alternatives when necessary.


5. Visa Processing

Visa processing for Hajj and Umrah is dependent on:

  • Submission of accurate documents within the given timeframe.

  • Approval by the relevant Saudi authorities.

Talbiyaah.com will assist in the visa process but:

  • Does not guarantee visa issuance.

  • Will not be liable for any losses or delays caused by visa rejection, embassy processing issues, or inaccurate information provided by the user.


6. Responsibilities of Pilgrims

All pilgrims are expected to:

  • Follow the rules and customs of the Kingdom of Saudi Arabia.

  • Attend all scheduled activities and respect group timings.

  • Carry original documents and health records.

  • Take care of personal belongings and be responsible for their own conduct throughout the journey.

Failure to comply with these responsibilities may lead to removal from the group without refund.


7. Travel Insurance and Health Requirements

We strongly recommend purchasing comprehensive travel and health insurance covering:

  • Trip cancellations

  • Emergency medical care

  • Loss of luggage or valuables

All travelers must:

  • Comply with required vaccinations and health screening regulations.

  • Notify us of any health conditions before travel. Talbiyaah.com is not liable for health-related incidents that occur during the trip.


8. Liability and Force Majeure

Talbiyaah.com will not be held liable for any:

  • Delays or changes caused by airline rescheduling, strikes, weather, or natural disasters.

  • Losses due to actions of third-party service providers (e.g., airlines, hotels, transport agencies).

  • Acts beyond our control such as pandemics, wars, or governmental restrictions.

We shall make all reasonable efforts to reschedule or offer alternatives in such events.


9. Intellectual Property & Website Usage

All content on Talbiyaah.com (logos, text, images, software, etc.) is the property of Talbiyaah or licensed to us. Users are not allowed to:

  • Copy, reproduce, or modify any content without written consent.

  • Use our website in a manner that damages, disables, or interferes with its functionality or security.

We reserve the right to suspend access to users who violate these terms.


10. Changes to Terms & Governing Law

Talbiyaah.com reserves the right to update or revise these Terms at any time. Updates will be posted on this page with a revised date. Continued
use of the site constitutes your acceptance of the updated Terms.

These Terms shall be governed by the laws of the country where Talbiyaah.com is registered. Any disputes will be handled in the appropriate courts
within that jurisdiction.